706-276-2202

Ellijay-Gilmer County Water & Sewerage Authority

Ellijay-Gilmer County Water & Sewerage AuthorityEllijay-Gilmer County Water & Sewerage AuthorityEllijay-Gilmer County Water & Sewerage Authority

Ellijay-Gilmer County Water & Sewerage Authority

Ellijay-Gilmer County Water & Sewerage AuthorityEllijay-Gilmer County Water & Sewerage AuthorityEllijay-Gilmer County Water & Sewerage Authority

706-276-2202

  • Home
  • Pay Your Bill
  • New Customer
    • New Meter Application
    • New Customer Application
  • Disconnection Form
  • Online Deposit
  • Bank Draft
  • Rates/Fees
  • About
  • Meet Our Staff & Board
  • Contact
  • Water Quality Report
  • Annual Financial Report

HOW TO ESTABLISH WATER & SEWER SERVICE

  • If you already have a meter at your property, complete the New Customer Application (see link below). Please email to customer service along with a picture ID and indicate your method of payment for the $175 connection fee and deposit. A connection date is required to start service, located at the top right corner of the contract. 
  • If you do not have existing utilities at your property, complete the New Meter Application (available in the menu in top left corner) after contacting customer service to verify that service is available, if necessary. Submit a Deed, Plat (with existing residence) or Building Permit, along with a picture ID and payment of the tap and impact fees for new service. Please contact customer service to verify payment amount.
  • Available methods of payment are Bank Draft, Online Payment, Check by Mail, or In Person. For online payment, click the online payment link and select "Make a One-Time Payment" and then "Online Deposit," and inlcude your address in the receipt note box. Please be aware a service fee does apply to online payments.

Completed forms can be emailed to: customerservice@egcwsa.com 

NEW CUSTOMER APPLICATION

Pay Your Bill Online or By Phone

Conveniently and securely pay online 

and never miss a due date with automatic payment by credit card or eCheck. 

Call our office and press 1 to access our automated system to check your balance and pay by phone.

Please be aware a convenience fee does apply to online & phone payments. 

Pay Now Online

Paperless Billing Now Available!

Save time and reduce waste with the convenience of paperless billing. Receive an email notification when your bill is available and pay quickly and easily online.

Notice: Please add our email address, billing@egcwsa.com, to your contacts to prevent the emailed bill from going to your junk or spam inbox.

Sign Up Here

Bill Information

Due date is the 20th each month 

or the following business day if that falls on a weekend or holiday. 

A penalty charge of $10.00 or 10%, whichever is greater, will be applied the following day. Services with a past due balance are due immediately or subject to disconnection. 

Frequently Asked Questions

Please reach out to us at customerservice@egcwsa.com or in the chat below if you cannot find an answer to your question.

We offer several payment options, including online payments, automatic payments, pay-by-phone, pay-by-mail, and in-person payments by cash, check, or credit card at our office.


Your Ellijay-Gilmer County Water & Sewerage Authority bill contains important information about your usage, charges, and payment due date. Please refer to the detailed explanation provided on the back of your bill for more information.


To sign up for paperless billing, log in to your Ellijay-Gilmer County Water & Sewerage Authority account online and go to the Billing and Payments section. From there, you can choose the paperless billing option.


 Public and municipal water supplies are routinely tested and must meet standards established by the Environmental Protection Agency (EPA). Therefore, these sources usually do not need to be tested unless inhouse contamination is suspected. However, only you are responsible for the safety of your well water. Water testing in Gilmer County is provided by the Gilmer County Extension Office, who can be contacted at 706-635-4425. The cost for the basic test is $30.  Water samples should be collected from the kitchen faucet or from the faucet used most often for drinking. Samples will be sent to a laboratory at UGA and results will be available in 5-7 business days.


Contact Us

Email us!

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Better yet, see us in person!

Ellijay-Gilmer County Water & Sewerage Authority

1023 Progress Road, Ellijay, Georgia 30540, United States

Hours

Mon

08:00 am – 05:00 pm

Tue

08:00 am – 05:00 pm

Wed

08:00 am – 05:00 pm

Thu

08:00 am – 05:00 pm

Fri

08:00 am – 05:00 pm

Sat

Closed

Sun

Closed

Closed for Lunch from 12:00-1:00 pm  M-F


For after-hours emergencies call the Water Treatment Plant at 706-635-7929

Copyright © 2025 Ellijay-Gilmer County Water & Sewerage Authority - All Rights Reserved.


E-Verify # 516231

Authorization Date March 6, 2012