Completed forms can be emailed to: customerservice@egcwsa.com
Conveniently and securely pay online
and never miss a due date with automatic payment by credit card or eCheck.
Call our office and press 1 to access our automated system to check your balance and pay by phone.
Please be aware a convenience fee does apply to online & phone payments.
Save time and reduce waste with the convenience of paperless billing. Receive an email notification when your bill is available and pay quickly and easily online.
Notice: Please add our email address, billing@egcwsa.com, to your contacts to prevent the emailed bill from going to your junk or spam inbox.
Due date is the 20th each month
or the following business day if that falls on a weekend or holiday.
A penalty charge of $10.00 or 10%, whichever is greater, will be applied the following day. Services with a past due balance are due immediately or subject to disconnection.
Please reach out to us at customerservice@egcwsa.com or in the chat below if you cannot find an answer to your question.
We offer several payment options, including online payments, automatic payments, pay-by-phone, pay-by-mail, and in-person payments by cash, check, or credit card at our office.
Your Ellijay-Gilmer County Water & Sewerage Authority bill contains important information about your usage, charges, and payment due date. Please refer to the detailed explanation provided on the back of your bill for more information.
To sign up for paperless billing, log in to your Ellijay-Gilmer County Water & Sewerage Authority account online and go to the Billing and Payments section. From there, you can choose the paperless billing option.
Public and municipal water supplies are routinely tested and must meet standards established by the Environmental Protection Agency (EPA). Therefore, these sources usually do not need to be tested unless inhouse contamination is suspected. However, only you are responsible for the safety of your well water. Water testing in Gilmer County is provided by the Gilmer County Extension Office, who can be contacted at 706-635-4425. The cost for the basic test is $30. Water samples should be collected from the kitchen faucet or from the faucet used most often for drinking. Samples will be sent to a laboratory at UGA and results will be available in 5-7 business days.
1023 Progress Road, Ellijay, Georgia 30540, United States
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Closed for Lunch from 12:00-1:00 pm M-F
For after-hours emergencies call the Water Treatment Plant at 706-635-7929
Copyright © 2025 Ellijay-Gilmer County Water & Sewerage Authority - All Rights Reserved.
E-Verify # 516231
Authorization Date March 6, 2012