Frequently Asked Questions

Please reach us at 706-276-2202 if you cannot find an answer to your question.

What are the different payment options available for Ellijay-Gilmer County Water & Sewerage Authority customers?

We offer several payment options, including online payments, bank draft, pay-by-phone, pay-by-mail, and in-person payments at our Ellijay-Gilmer County Water & Sewerage Authority office or drive-thru. If you pay by phone or online there is a 3% or $1.50 fee, whichever is greater, for payment by credit card and a $1.50 fee for payment by ACH. Automatic bank draft through our office is free.

Does your lab offer well water testing?

We no longer do well water testing. We apologize for the inconvenience. You can contact the Gilmer County Extension Office at 706-635-4426.

How do I sign up for paperless billing?

See the link on our homepage to sign up. Contact our office by phone at 706-276-2202 if you have any questions or if you want to receive an email notification and a paper bill.

Who do I contact after hours?

Please call 706-635-7929